Workforce Management for Logistics

Plancise

PLANCISE is the first and only vendor-neutral workforce management tool developed with customers specifically for logistics centers. PLANCISE is a SaaS tool that brings together in (near) real-time all information critical to staff management in warehouse operations, provides comprehensive transparency, and thereby saves about 30 % of the typical 30% hour-wastage.

Product name and company

Workforce Management for Logistics – Plancise

Category

Intralogistics Software

Description

PLANCISE is a software that reduces reliance on spreadsheets, confusion over shift planning, and personnel flow challenges. It is designed to make staff management, resource forecasting, and fluctuations easier.

Capacity planning: Easily allocate resources depending on fluctuations. With PLANCISE, the planned volumes are paired with employee performance to give a clear view of department personnel requirements. Real-time intraday planning and forecasting give an accurate picture of workday performance and flexibility to handle changing volumes faster.

Shift Management & intraday balancing: We all know the silo effect in large logistics centers where some areas are overstaffed and some understaffed. Due to the lack of transparency, it is hard to react according to the needs. With PLANCISE, companies gain transparency in the warehouse by knowing who is working where, when, and with which skills. With all this information centrally, PLANCISE recommends personnel balancing based on planned volume, performance, and workers’ skills to ensure even utilization across all areas.

Reporting & Forecasting: Reduce the amount of time required for reports and forecasts by having all critical information in one place. Compare plan vs. actual metrics and take advantage of their own data to facilitate future decision-making.
PLANCISE simplifies skill management and gives a clear overview of roster strengths, qualifications, and absence management.

Innovations

PLANCISE makes personnel planning more flexible and accurate by showing where a specific workforce is needed at a certain time, based on their skills and the current volume data.

It´s a fact, that 95 % of companies use spreadsheets for their intralogistics personnel management, causing a multitude of well-known problems, such as ownership issues, multiple-user accommodation, data loss, human error, slow operation, etc.

Companies would not be using spreadsheets, whiteboards, phone calls, or emails, etc. for such purposes if there was a better option. Warehouse management systems are sophisticated, but personnel planning has been largely ignored until now.

PLANCISE makes personnel planning more flexible and accurate by showing where the workforce is needed at a certain time based on incoming data. The software brings together information from several data sources and stores it centrally for future decision-making. Information such as employee data, planning volumes, live volume data, and KPIs are fed to PLANCISE through an open data interface to help companies leverage their data on their journey toward intralogistics operational excellence.

Market relevance

Due to the nature of intralogistics, the larger logistics centers are, the more Volatile, Uncertain, Complex, and Ambiguous (VUCA) they become. To meet this challenge, companies rely strongly on the expertise of their employees and identify them as a core value driver within the company.

Yet over 95 % of companies rely predominately on spreadsheets to manage their personnel. This is due to a gap in the market: Typical rostering tools were not made for fluctuating warehouse personnel processes.
PLANCISE fills the gap in this overlooked “niche” intralogistics. PLANCISE becomes more beneficial the more workers a logistics center has and is relevant for any warehouse with 100+ workers across all shifts in industries such as Consumer Goods, Retail, Fashion, Grocery, and Automotive. Worldwide there are roughly 80,000 warehouses with 100+ workers across all shifts.

Personnel is a major TCO factor of any intralogistics operation, and many large distribution centers regularly have 20 to 30 % hour wastage. Reducing hour wastage and other inefficiencies not only leads to a positive ROI and cost savings, but also helps with the skilled labor shortage. Employee satisfaction can also be improved due to a more balanced workday and increased transparency.
PLANCISE is highly relevant because it focuses precisely on logistics personnel processes for the first time, reduces hour-wastage, thereby supporting operational excellence and reducing total cost of ownership (TCO).

Customer benefits

PLANCISE was built for all warehouse stakeholders: From operations and first line managers to logistics planners and supply chain executives.

Bringing together information in (near) real time regarding planned / live volumes, time tracking data, employee data such as skills and shift cycles, increases transparency and boosts personnel efficiency. PLANCISE knows who is working where, when and with what skills, therefore silos are significantly reduced when personnel over or under capacities are known, allowing for quick reaction to warehouse volatilities.

Personnel are a significant TCO driver in warehouse operations. Companies typically have roughly 30 % of hour wastage in logistics centers, PLANCISE reduces this hour wastage by 30 %, resulting in significant savings. Moreover, employee satisfaction can increase due to fairness through transparency and a more constant, steady workload.

By reducing reliance on spreadsheets, logistics centers can reduce the problems they cause, such as limited collaboration and scalability, lack of real-time data, human error, knowledge bottlenecks and loss of a centralized data goldmine.

IFOY Innovation Check

Functionality / Type of implementation

The functionality of the Workforce Management for Logistics software solution by PLANCISE aims to significantly improve resource planning and control for workforce management in logistics environments. The focus is on adapting workforce scheduling to fluctuating volumes and seasonal demands. PLANCISE achieves dynamic capacity planning by comparing planned workloads with actual employee performance, resulting in forecast data about personnel needs in specific functional areas. The integrated real-time daily planning allows for quick responses to changing demands and adjustments in resource allocation. A key feature is shift management, including resource balancing. The software calculates over- or under-staffing in real-time and balances it using available information about qualifications, working hours, and performance data. This reduces the common effect of poorly integrated processes in logistics centers. Based on various criteria, such as throughput forecasts, employee skills, and current workload, the software suggests suitable personnel shifts to increase overall efficiency. The software’s features and its cloud implementation stand out in terms of functionality, software design, and GUI, with extensive reporting and forecasting features, along with useful data display and output options for the user.

Novelty / Innovation

The novelty of Workforce Management for Logistics lies in the consistent digitization and automation of a task in intralogistics that has largely been manual and prone to errors. For personnel planning, companies still rely on spreadsheets, manual coordination, or less industry-specific software tools.

Customer benefit

PLANCISE claims to make existing data sources usable for operational shift management and resource distribution through open interfaces. With this desired data transparency, the software´s impressive features can be effectively applied to both large companies and medium-sized logistics centers. The key requirement for the effectiveness of the planning tool is the availability of these data in digital format and with up-to-date accuracy.

Market relevance

If the data scope and timeliness requirements are met, the software offers significant added value for companies in the intralogistics sector. It creates transparency in personnel planning and optimizes resource allocation efficiently and quickly based on real-time data, volume forecasts, and qualifications. The centralized provision of relevant information serves operational managers for need-based personnel distribution. Another benefit is improved planning quality, which leads to higher motivation among employees. Additionally, minimizing manual planning methods reduces errors and enhances responsiveness to volatile logistics processes. PLANCISE targets a largely overlooked market gap in intralogistics personnel planning, offering a solid solution for operators of larger logistics centers with 100 or more employees, giving it strong market relevance.

IFOY verdict

The software´s personnel management features address the key challenges faced by large logistics system operators, where there are varying workloads in complex systems. Depending on the availability and quality of data, the tool is highly useful for deployment in larger logistics facilities.

Functionality / type of implementation+
Novelty / InnovationØ
Customer benefits++
Market relevance+
++ very good / + good / Ø balanced / – less / — not available
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